- have the mind of an accountant, but would much rather leverage your natural people skills
- find yourself getting aggravated when you notice examples of poor customer service
- get a warm feeling when you can be of help to someone
- are the person in your social circle that solves others’ computer or smart phone problems
- are attracted to a technology-oriented, continuous learning environment
- want to find an organization that is supportive and caring
- live and breathe our core values
- care more about your intelligence and values than your experience
- have a better benefit package than 95% of the companies out there - full health, dental, and vision, paid time off, and a great 401(k) plan
- offer a starting salary range of $50,000 - $57,000 a year (depending on background and experience)
- listen closely to our team members’ ideas
- are growing rapidly, requiring a 22,000 square foot addition to our current offices
WE NEED EACH OTHER!
BS&A team members are engaged in our mission to provide unparalleled service to our municipal customers. As a Support Specialist, you will have the opportunity to wear many hats; some of what you will experience includes the following:
- working with our customers, teaching, guiding, and problem solving
- working with our Quality Assurance team to perfect our software
- occasionally leading onsite implementation/training sessions with customers
- attending industry conferences
- mentoring new Support Specialists
- developing new training material for various BS&A teams
Of course, all of these duties are performed working alongside an engaged and extremely talented BS&A team! If you have a desire to learn about all the products BS&A offers, and a drive to participate in a very close, customer-focused organization, we want to hear from you!
We tend to look for folks with one of the following degrees: Accounting, General Business Administration, Business Management, Finance, Communications, or Information Technology. However, we are interested in candidates from any degree program that can demonstrate technical acumen, an ability to learn/understand governmental accounting, and an interest/ability in providing unparalleled customer service.
As we've grown, we've learned that assessing candidates' strengths helps us ensure that we place them with the team that is the best fit for them. We want you to succeed with us.
BS&A Software uses E-Verify as part of the I-9 process to verify the work eligibility of all new hires.